Terms and Conditions

The sale of alcohol to minors under 18 is prohibited. If the customer does not have the necessary legal requirements to proceed with the purchase of spirits, wines and spirits, L'Arcobaleno del Vino Sagl has theright to cancel the order received. Furthermore, responsible consumption is highly recommended. The offers are to be considered valid for the products on the site and which actually have availability in ourwarehouses. The indications and visual reproductions of the products on our website have an indicative value and therefore are not to be considered binding. Therefore, the customer acknowledges and accepts that any such differences do not constitute a lack of conformity of the products. The descriptions or availability of the products displayed may be subject to change without notice. Prices are in Swiss francs and we reserve the right to change prices at any time. For any type of complaint, please write to us within 48 hours of delivery at your address. Alternatively, you can contact us by phone. Your goods are prepared with extreme care during the packing phases, therefore, in case of breakage or tampering with the package (s), please immediately make a complaint to the courier and refuse the collection of the goods. Also please contact us immediately to assist you in the best possible way. There is no general right of withdrawal in favor of the buyer. Arcobaleno del Vino will have the right to grant any cancellation of the order itself. In the event that the total or partial delivery is impossible, we will inform the customer and refund the latter the price of the non-evadable product already paid. The customer should review the status of the purchased product (s) as soon as possible. In the event that the customer finds a defect related to the goods, it is necessary to notify this event within 48 hours of receipt of the goods. Otherwise, the purchased products are considered accepted. The customer must return the defective goods within a maximum of 5 working days from the delivery date. In the event that the return of the goods is admissible (and in compliance with the above), the risk and costs of return are charged to the customer. The return of goods is not accepted in case of evident damage and / or absence of the original packaging. If the return complies with everything stated above, L'Arconaleno del Vino has the right to refund the value purchased by the customer by providing gift and / or promotional codes and reserves the right to waive compensation for any additional costs, such as for instance, non-refundable transport costs. In order to offer the best possible service to our customers, we would like to evaluate the reason for the return with you.

All legal relationships between us and the customer are subject to the Swiss law. The place of jurisdiction in the event of a dispute is Mendrisio.


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Unless otherwise stated, L'Arcobaleno del Vino and/or its licensors own the intellectual property rights for all material on L'Arcobaleno del Vino. All intellectual property rights are reserved. You may access this from L'Arcobaleno del Vino for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from L'Arcobaleno del Vino

  • Sell, rent or sub-license material from L'Arcobaleno del Vino

  • Reproduce, duplicate or copy material from L'Arcobaleno del Vino

  • Redistribute content from L'Arcobaleno del Vino

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. L'Arcobaleno del Vino does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of L'Arcobaleno del Vino,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, L'Arcobaleno del Vino shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

L'Arcobaleno del Vino reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant L'Arcobaleno del Vino a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

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